Sultan Sharafuddin, who is also the Chancellor of UPM, officiated the launch by signing a plaque that was brought in by a robot at Istana Alam Shah here.

He said this at a press conference after officiating the Pahang JBPM Outstanding Service Awards, conferment of ranks and “Jasamu Di Kenang” today. It was also attended by state JBPM director Datuk Wan Mohammad Zaidi Wan Isa.

The town hall session, held at the Shah Alam City Council Convention Centre, was attended by over 1,000 illegal factory operators and owners operating in the state capital.

Kelebihan sistem berkenaan juga adalah Kaunter "Single Point of Contact" (SPOC) yang membolehkan semua urusan tanah dilaksanakan pada satu kaunter sahaja berbanding selama ini yang memerlukan orang awam pergi ke banyak kaunter yang berlainan untuk menyelesaikan urusan mereka.